What to Do After an Emergency
Emergencies are never planned. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Laredo has the specific water damage training and experience to help you through this tough time.
What to Expect When You Call
When you call, we will ask several questions regarding your water damage emergency to better assist you. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
- Any other questions pertaining to that particular situation
We are always here to help and we are trained to handle the disaster so you don't have to.