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What to Do After Water Damage Occurs

8/30/2021 (Permalink)

puddle of water in the living room SERVPRO of North Laredo is ready to help with any water emergency

Flood damage, a burst pipe, or any other form of water in the home or water in the business calls for immediate action. Many home and business owners mistakenly assume they can handle water damage on their own, but this couldn’t be further from the truth. The smallest ongoing leak is enough to cause more water damage than most people realize, and it requires the assistance of professional water cleanup, restoration, and mitigation services. If any homeowner or business owner finds water in the home or business, there are proper steps to take to ensure water cleanup and the drying process are handled accordingly.

Call for Help

Any amount of water damage can cause mold to form almost immediately. Mold only needs a few hours to spread rapidly, and leaving the water cleanup too long can result in the immediate need to replace walls, floors, and it can cause thousands of additional dollars in damage. Once a homeowner finds water in the home or a business owner finds water in the business, it’s time to call for professional drying services and remediation.

Turn Off Electricity

Standing water and electricity are not a good mixture, and it’s imperative the power is turned off prior to anyone entering a building with any water.

Cleanup

Immediately after calling for professional mitigation, it’s necessary home and business owners begin the cleanup process. When it’s safe to enter a home or business with water damage, home and business owners must begin removing their personal belongings. The best place to put them is in a garage or on a driveway where they have a chance to begin the drying process.

Call Insurance

Homeowners and business owners must call their insurance company as soon as flood damage or other water damages their home or office. An adjuster must come out to assess the damage to file a claim to get financial help your way sooner rather than later.

For all your water damage needs, give us a call at (956)5680266

We are Cleaning Experts

8/30/2021 (Permalink)

SERVPRO of North Laredo is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Laredo, 956-568-0266

SERVPRO of North Laredo, a Company who Cares

8/30/2021 (Permalink)

A broken window damaged by fire, together with a wicker chair and an antique clock If your property is damaged by the elements, give us a call at (956) 568-0266

SERVPRO of North Laredo has an extensive history in the restoration industry. The owners' expertise in the insurance claims field, and his passion for helping people in their time of need was the motivating factor for opening a SERVPRO franchise. 

When your home or business is damaged by the elements, SERVPRO of North Laredo is on call to respond. By using their experience to ensure that every step of the remediation process is done right from beginning to end. Fire damage, water damage, mold damage, and storm damage can all be overwhelming things to face -- let us use our experience, resources, equipment, training, and knowledge of the restoration industry for your benefit. We will assess the damage, determine a plan on how to fix it, and keep you informed every step of the way.

We Are Coronavirus Cleaning Services and Biohazard Experts

8/30/2021 (Permalink)

SERVPRO professional technicians wearing tyvek suits and full face masks respirators SERVPRO professionals are uniquely prepared during this unprecedented time to clean and sanitize your business.

CLEAN AND SANITIZE

According to the CDC, COVID -19 can survive on certain types of surfaces, such as plastic and stainless steel, for 2-3 days. People can become infected with the virus by touching surfaces or objects contaminated with the virus, and then touching their mouths, noses, or eyes. Two processes need to be followed in order to minimize the risk of exposure:

  • Cleaning refers to the removal of dirt and impurities from surfaces. Cleaning alone does not kill germs, but it decreases the risk of spreading infection. It is recommended to clean all frequently touched surfaces in the workplace, such as workstations, keyboards, telephones, handrails, and doorknobs.
  • Sanitizing is the use of chemicals to reduce germs on surfaces. By reducing germs on a surface after cleaning, you can further lower the risk of spreading infection. Using EPA registered disinfectants is an important part of reducing the risk of exposure to COVID-19.

SERVPRO of North Laredo professionals are uniquely prepared during this unprecedented time to clean and sanitize your business using EPA registered disinfectants according to the protocols set forth by the CDC. We offer a level of clean that goes way beyond janitorial or carpet cleaning; we offer a proactive viral pathogen cleaning.

USE EPA REGISTERED PRODUCTS ONLY

According to the EPA statements, consumers should beware of imposter disinfectant products that are being marketed with potentially dangerous claims of protection against the novel coronavirus.

The EPA has warned against companies that are trying to take advantage of this pandemic by offering fraudulent products and/or cleaning services, and claim to use products that have anti-viral, antibacterial, disinfectant, sterilizing, or sanitizing properties.

If you are not sure the products being used are EPA registered, you can ask for their SDS (safety data sheets). If none are provided or offered, then the product is not registered.

EPA registered products are evaluated to ensure they achieve the intended functions, e.g., disinfection, while preventing unreasonable adverse health and environmental consequences.    

Not using EPA registered products, and/or mixing the wrong chemicals can cause fumes that may be very dangerous to breathe in.

Certified: SERVPRO Cleaned

At SERVPRO of North Laredo, we make sure to use only EPA registered products. We’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

“Certified: SERVPRO Cleaned”, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. We are proactively conducting viral pathogen sanitizing. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of North Laredo Professionals to bring a higher standard of clean to the places we gather.

  • IICRC certified firm: SERVPRO of North Laredo is an IICRC certified firm (certification awarded by the Institute of Inspection Cleaning and Restoration).
  • OSHA certified: All of our employees have completed the OSHA 10 hours safety course as well as the OSHA Bloodborne Pathogen in the Work Place course to ensure all necessary safeguards are followed.
  • PPE: when we conduct a COVID sanitizing job, we make sure we use personal protective equipment (PPE) at all times, such as protective clothing, helmets, goggles, and/or other garments or equipment designed to protect the wearer's body from injury or infection, depending on the scope of the job.
  • UVL fogging machines: we use equipment such as ultra-low volume (ULV) fogging machines, which are cold fogging machines that use large volumes of air at low pressures to transform liquid into droplets that are dispersed into the atmosphere. ULV machines are typically used to apply sterilizers and disinfectants amongst other chemicals.
  • Electrostatic sprayers: Electrostatic spray surface cleaning is the process of spraying an electrostatically charged mist onto surfaces and objects. Electrostatic spray uses a specialized solution that is combined with air and atomized by an electrode inside the sprayer. Subsequently, the spray contains positively charged particles that are able to aggressively adhere to surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they’re aimed at. After the spray is applied, the sanitizing agent works to disinfect the covered surfaces. For this reason, electrostatic spray is an excellent solution for germ and contaminant ridden areas.

At SERVPRO of North Laredo it is our duty, not our job, to inspire confidence by ensuring your business is Certified: SERVPRO Cleaned, making community possible again. We’re here to help—24 hours a day, seven days a week—until life is back to normal in the community we call home.

How to Avoid Fires During Winter

8/30/2021 (Permalink)

The stove is in flames that reach the ceiling Winter fires can be prevented

Fire does not care what season it is or whether or not it’s cold outside. Winter related fires are extremely common, especially when you are trying hard to keep warm. 

Our offices in Laredo have experience in fire damage from space heaters and can provide you with some tips to help avoid having to deal with these types of destructive events this winter season. 

Placing space heaters too close to other objects or using the wrong type of heater in a particular area can cause severe problems. 

Electric heaters come in a variety of shapes and sizes and can be useful for many areas in your home. However, they should never be left unattended. Thinking of electric heaters as giant toasters can help you understand how important it is to keep a constant eye on them. Make sure you have sufficient wattage to run the device and never use extension cords.

Our SERVPRO of Laredo staff gets an incredible amount of space heater-related calls every winter. People are trying to stay warm and use space heaters quite often for this purpose. However, using a space heater does not need to cause so many problems during a cold spell. Just use common sense, and always follow the directions of the manufacturer.

Follow a few simple guidelines when operating your space heater: 

1) Always place space heaters on a flat, solid surface for proper stabilization. 

2) Purchase heaters with an automatic shut-off feature to prevent dangers from tipping. 

3) Maintain proper spacing between heaters and other objects in your home. 

4) Never leave children or pets unsupervised around operating heaters. 

5) Shut your heaters off properly before leaving your home or going to sleep. 

Following these guidelines does not ensure that you will never have to deal with fire damage from space heaters. However, you are less likely to have an unwanted consequence. If this sort of incident still strikes your home this winter season, make the call to our offices immediately. We will respond quickly and provide you with the services you need to get back to normal fast. 

Call SERVPRO of North Laredo today at (956)-568-0266

Cleaning up after a broken water heater

8/26/2021 (Permalink)

The water heater is leaking For any size disaster, give SERVPRO of North Laredo a call (956)568-0266

There are many issues arising from a broken water heater besides the cost of replacing such water heater. Left unsolved, water issues can turn into appliance repairs, wall and flooring replacement, to name just a few. Make sure you don’t pay thousands of dollars in water damage.


Drying as Top Priority

The first step is to clear out the water and dry the affected areas. In cases like these, SERVPRO of North Laredo professionals use drain pipes and vacuum cleaners specially designed for water removal. We also use industrial fans to speed air flow through the affected space.

Cleaning Is Crucial

Water coming from a leaking water heater is usually classified by insurance specialists as Category 2 water. This kind of water is not terribly dangerous, but it can still cause health effects if the area is not cleaned. SERVPRO of North Laredo professionals always sanitize the affected areas thoroughly to ensure that mold and other undesirables are not allowed to infect your home.

Why call the Professionals?

When you call a reputable water removal professional can ease your mind and mitigate any lingering concerns. These professionals have the expertise to examine everywhere the leaked water could have affected – including underneath flooring and inside walls. So much potential damage from water issues occurs in invisible places, so it’s important to have a water removal specialist on-site.

If you’re dealing with a leaking water heater, just remember three simple steps: Dry it, clean it, and call a professional. By taking quick action to remediate water issues, you can resolve the problem without breaking the bank.

Are you experiencing water damage? Give us a call!

8/26/2021 (Permalink)

Wet floor caution sign next to SERVPRO drying equipment For any size disaster, give us a call at (956) 568-0266

When water damage strikes, it isn't just something that you see, but something that can soak into your floor, your walls, your ceiling, and your belongings.

When you call SERVPRO of North Laredo, we arrive quickly and begin the water extraction process as soon as possible. An immediate response time helps to minimize the water damage, and allows us to help you avoid additional loss to your property.

We want to ensure that our neighbors know that they can rely on us when they need us most. Our hope is to provide clarity in a time of chaos. When you see our green trucks pull up to your house, that means that help has arrived.

If you find yourself needing emergency service, call us any time: day or night, at 956-568-0266

The Aftermath of a Storm

8/26/2021 (Permalink)

Storm debris on the street For any size disaster, give SERVPRO of North Laredo a call at (956) 568-0266

Storm damage

The truth is even the smallest amount of damage from water is potentially hazardous, and water cleanup must be done immediately. When a person finds water in their home or commercial building, it’s already causing damage, despite the small amount. Restoration is a must, and mitigation cannot wait in a situation like this.


Not All Flood Damage is Covered

Flood damage is different than other water damage from a storm or a leaking pipe or sewage issues, which is why homeowners and business owners must take the time to carefully read through insurance policies before signing on the dotted line.

Water Cleanup Must Occur Right Away

Water damage is dangerous, and it takes but a few hours for it to allow mold growth to occur. If there is water in the home or commercial building, owners must get a restoration specialist out immediately. Mitigation is best when it occurs immediately following damage from water. The drying process is very specific, and cleanup takes some time.

Not All Water is Created Equal

It’s a safe bet that no one should enter a home or business where water is present for several reasons. The first is live power sources make the situation too dangerous. The second reason is not all water is created equal. If the damage is from flood damage living next door to an ocean or lake, chances are it’s safe water. However, water damage that comes from a local sewage treatment center or other unknown sources could contain a myriad of contaminants teeming with bacteria that can cause serious issues. Not all water is created equal, and you never know what might be lurking in your water.

It's not uncommon for someone to find water in the home following a terrible storm only to find living creatures in the water. Because many of these living creatures have been displaced as a result of hurricanes or tropical storms, a home filled with water is inviting.

Airing the Building Out Works

Water damage should not be handled without the help of a professional because it requires much more than opening windows and putting fans on the floor. It requires special equipment to properly handle the drying process. If any water is missed, mold becomes a problem. This results in the entire situation becoming more expensive, more dangerous, and more stressful.


Finding water at home or in the office is never a good sign, especially if it’s not due to a flood or other easily explained issue. It could be a plumbing issue, a roof issue, or even a sewage issue. The safest thing to do is call the professionals immediately after you call your insurance company to report this claim. It's imperative to seek restoration and mitigation from a professional source for the best outcome.

How to stay safe in a lightning storm

8/26/2021 (Permalink)

lighting striking a house For any storm damage, contact SERVPRO of North Laredo at (956) 568-0266

Although lightning can strike anytime, the chance for lightning increases in the summer months.  Stay safe with these basic tips:

  • Have a safety plan, and cancel or postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects (this includes electric wires, fences, etc).  Seek shelter in a substantial building, or a fully enclosed vehicle.
  • If you are indoors, stay away from doors and windows.  Do not use the telephone, and consider unplugging computers, power tools, and television sets.  Lighting may strike exterior electric or phone lines, and send jolts of electricity to inside equipment.

If a storm has damaged your house and you need help cleaning or repairing the interior or exterior of your home, don't hesitate to give us a call.  You can reach SERVPRO of North Laredo 24 hours a day, 7 days a week at (956) 568-0266.

When lightning strikes!

8/26/2021 (Permalink)

Lightning striking a business building For any size disaster, give SERVPRO of North Laredo a call at (956) 568-0266.

It's important that we know our facts about the weather patterns to prepare for any future emergencies.  Learn the common myths and facts about lightning during spring!
 

Myth: If it's not raining, then there is no danger from lightning. 
Fact: Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.  This is especially true in the western United States where thunderstorms sometimes produce very little rain. 

Myth: The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning. 
Fact: Rubber-soled shoes and rubber tires proved no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside. 

Myth: "Heat lightning" occurs after very hot summer days and poses no threat. 
Fact: "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard. 

To find out more information about the myths and the facts about lightning go to www.lightningsafety.noaa.gov

Dealing with lightening damages can be very overwhelming to deal with alone.  Give SERVPRO of North Laredo a call at (956) 568-0266.